FAQ

Frequently Asked Questions

Everything you wanted to know

Unless you have extensive experience in changing or replacing garage door springs it is always best to call in a qualified technician to handle it. Do bear in mind that the spring or counterbalance mechanism is designed to enable the lifting of doors that weigh more than 300 pounds. A huge volume of torque is generated by a torsion spring, which means an inexperienced person should at all cost avoid getting hands-on. As you must know, extension springs hold loads of potential energy, and many people have sustained severe injuries trying to DIY a fix.

Yes. On a daily basis, we give out free quotes to our clients and prospective customers. When necessary, Golden Garage Door Services will complete your installation or replacements if you are ready to move on from the older version. Unfortunately, in many instances, the wrong materials are purchased for a specific garage door project. In such a case, hopefully, the store where the product was bought should have a solution to the problem. By and large, the best way to help ensure you get what is needed is to buy the part from a reputable garage door vendor who will not only ask the right questions but also give you the help there is.

There are many reasons a garage door has become rather noisy. However, the commonest is age; the chains, pulleys and springs in the system may also need to be tuned up every once in a while to ensure it is working optimally. Sometimes, some of the parts can become rusted or loose and require lubrication. From time to time, make sure to have your system inspected and the parts checked, repaired and replaced where necessary. This way, your garage door will work optimally every day for several years; no excuses.

First off, check around to see if there is an installed wall console or push button setup with a vacation switch or lock button. More often than not, your lighted push button would be blinking when the function has already been activated. For starters, push and hold the vacation or lock button for about five seconds, then release rapidly. If that was the problem the transmitter should then work. If the transmitter is still not working, try a new battery. However, be mindful not disturb the coding switches if any. Should the malfunction persits, then you may check to see if coding switches on the transmitter match the switches on the power unit hanging from the ceiling. If any of this does not work, call in Golden Garage Door Services to take a look

Like we said before, It is always worth it to have a trained expert install your new door, take down or haul out your old garage entrance and exit system. Importantly, torsion springs need specialized tools and training to modify. If they are not handled by qualified hands, they can cause severe injury and even lead to fatal accidents. Our technicians know what they are doing and already have the tools at their disposal to do the job right, saving you time, money and headaches. The labor warranty will be avoided if you install the door yourself, of course. Warranties do not often cover damage done to the door as a result of improper installation, which is more likely to happen should you take on the task yourself. This is one instance where do-it-yourselfers should let a professional come in and do it the right way.

Openers have a safety release cord that can be pulled to disconnect your door from your opener and operate the door by hand if you have a power outage. Openers are a great convenience, but you should never use them as your sole means of getting into your home. If you have a power outage you won’t be able to get into your space via the garage unless you have an emergency key disconnect that allows you to use a key to disconnect the door from the opener from outside of the garage.

Your garage door has to be the largest piece of moving equipment on your piece of real estate. A good number of families use their garage doors more frequently compared to their front doors. To ensure the door and operator are in proper working order, your overhead garage door and operator should be serviced at least once each year. The strange noises your door or operator gives out are warning signs that something is going off in the system. The more you procrastinate proper, expert-delivered servicing, the more damage the unit is subject to. Regular servicing can not only extend the life of your door and operator but also save you a fortune in repairs

This pretty much depends on the model of the garage door. As such, it is always referred to the owner’s manual for additional details and instructions. The garage door can be unlocked from the inside using the red emergency release cord, which typically hangs from the mounted overhead opener. When the garage door is fully closed, simply pulling the emergency cord straight down would automatically release the door from the carriage. This, in turn, will allow you to operate the garage door manually and safely

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